Quality Certification

Quality Certification

Keshtec Academy offers industry-recognized quality certification programs to help professionals and organizations meet the highest standards of excellence. Our certification courses are designed to enhance skills, ensure compliance, and improve operational processes. By achieving a quality certification, employees gain the knowledge and credibility needed to drive continuous improvement and elevate organizational performance. With a focus on practical application and industry best practices, Keshtec Academy ensures that your team is equipped with the expertise to achieve and maintain quality excellence.

Our Corporate Training Programs Include:

ISO 27001:2022

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COURSE OUTLINE :

Quality Assurance process Governance

  • Evaluating objectively the performance of processes
  • Process descriptions, standards, and procedures;
  • Identifying and raising noncompliance issues
  • Providing feedback to staff and reporting to management about the results of quality assurance activities

Risk Management

  • Identify Your Risks
  • Analyze All Risks
  • Evaluate and Prioritize Every Risk
  • Treat Your Risks
  • Monitor Your Risks

Communications and Reporting structure

  • Contents of Communication procedures
  • Role of Quality Managers in Communication
  • Organizational Roles & Responsibilities
  • Reporting structure towards decision making

Internal Audit requirements for Quality Assurance

  • Quality Audit Checklist stages
  • Effectiveness of Internal controls
  • Compliance to Requirements

Management Review Meeting

  • Risk and opportunities
  • External supplier performance
  • Customer satisfaction level
  • Changes affecting the system
  • The audit results

Continual Improvement

  • Continual Improvement as a major Objective
  • Basic principles of Improvement across all level in an organization
  • Proficiency and Effectiveness of all processes
  • Problem Solving vs Prevention strategies

COURSE OUTLINE :

Day 1

  1. Participant & Trainer Introduction
  2. Environmental Management Concepts
  3. Importance of Implementing an ISO 14001:2015 EMS
  4. Benefits of EMS
  5. Definitions
  6. Auditing the requirements of the ISO 14001:2015 EMS standard
  • Introduction
  • Scope
  • Normative references
  • Terms and definitions
  • Context of the organization
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement

      7. Auditing the requirements of the ISO 14001:2015 EMS standard (cont’d)                                                                                                                8. Workshop (continued)                                                                                                                                                                                                        9. Presentation (cont’d)                                                                                                                                                                                                          10. Q&A Session

Day 2

  1. Re-cap of Day 1 training
  2. Introduction to Management Systems Internal Auditing
  3. Purpose of Internal Audits
  4. Benefits of Internal Audits
  5. Definitions
  6. Roles and Responsibilities in Auditing
  7. Auditor Competence
  8. The Audit Process
  • Planning the Audit
  • Audit Preparation
  • Audit Execution
  • Audit Reporting
  • Audit Follow-Up

Group Exercise – Audit Plan and Checklist Preparation

COURSE OUTLINE :

Day 1

1. Introduction to The Course

  • Ice Breaking
  • Pre-Test

2. Objective Of ISO 45001

  • Development Of ISO 45001
    OH&S Management System
  • Benefit To an Organisation Implementing an OH&S Management System
  • ISO 45001: 2018 Clauses & Categories
  • Summary Of ISO 45001: 2018 Clauses Type and Description
  • PDCA ISO 45001: 2018

3. Clause 4: CONTEXT OF ORGANIZATION

  • Understanding the Organization & Its Context Evidence & Supporting Documents
  • Understanding the Needs and Expectations of Interested Parties Evidence & Supporting Documents
  • Determining the Scope of OSH Management System Evidence & Supporting Documents

3. Clause 5: LEADERSHIP & WORKER PARTICIPATION

  • Leadership & Commitments Evidence & Supporting Documents
  • OSH Policy Evidence & Supporting Documents
  • Organizational Responsibilities and Authorities Evidence & Supporting Documents
  • Evidence & Supporting DocumentsConsultation & Participation of Workers

4. Clause 6.0: PLANNING

  • Evidence & Supporting Documents

5. Clause 6.1: ACTION TO ADDRESS RISK AND OPPORTUNITY

  • 6.1.2: Hazard Identification
  • Evidence & Supporting Documents
  • 6.1.3: Legal and Other Requirements
  • Evidence & Supporting Documents
  • 6.1.4: Planning Action
  • Evidence & Supporting Documents

6. Clause 6.2: HSE OBJECTIVES AND PLANNING TO ACHIEVE THEM

  • Evidence & Supporting Document

7. Clause 7: SUPPORT

  • 7.1 Resources
  • Evidence & Supporting Documents
  • 7.2 Competence
  • Evidence & Supporting Documents
  • 7.3 Awareness
  • Evidence & Supporting Documents
  • 7.4.2 Internal Communication
  • Evidence & Supporting Documents
  • 7.4.3 External Communication
  • Evidence & Supporting Documents
  • 7.5,7.5.2,7.5.3 Documented Information
  • Evidence & Supporting Documents

8. Clause 8.1: OPERATIONAL PLANNING & CONTROL 

  • 8.1.2 Eliminating Hazard and Reducing HSE Risk
  • Evidence & Supporting Documents
  • 8.1.3 Management of Change
  • Evidence & Supporting Documents
  • 8.1.4.2/8.1.4.3 Procurement, Contractors, Outsourcing
  • Evidence & Supporting Documents

9. Clause 8.2: EMERGENCY PREPAREDNESS & RESPONSE

  • Evidence & Supporting Documents

10. Clause 9: PERFORMANCE EVALUATION

  • 9.1.1 Monitoring, Measurement Analysis and Performance Evaluation
  • Evidence & Supporting Documents
  • 9.1.2 Evaluation of Compliance
  • Evidence & Supporting Documents
  • 9.2 Internal Audit
  • Evidence & Supporting Documents
  • 9.3 Management Review (MR)
  • Evidence & Supporting Documents

11. Clause 10: IMPROVEMENT

  • 10.2 Incident, non-conformity and Corrective Action
  • Evidence & Supporting Documents
  • 10.3 Continual Improvement
  • Evidence & Supporting Documents

12. Questions & Answers

Day 2

  • Simulation of a live audit.
  • Review on the simulation for the 2nd half of the day 2
  • Roles of EMS Auditor.
  • Conducting a Audit.
  • Audit evidence
  • Reporting and Grading of Findings.
  • Opening and Closing meeting.
  • Corrective Action Follow up
  • Question and answers
  • Post Test and Evaluation

COURSE OUTLINE :

Day 1

Training title: IATF 16949:2016 Contingency Plan Requirements and Establishment

1. Why Need Contingency Planning? Business at Risk?

2. What contributes to Contingency Plans and how to decide it’s time for Contingency Plan now?

  • Factors for Risk Identification i.e., internal and external identified, risks related to satisfying interested parties’ requests, lessons learned from product recalls, cyber-attack, worker strike, natural disaster etc.………
  • Risk Analysis to Understand the Risks
  • Risk Level Assessment to Identify Treatment Needed
  • Strategies – Preventive Action or Contingency Plan

3. Notification to Customers and Interested Parties

4. Developing Contingency Plan (CP)

  • Steps in Developing a Robust Contingency Plan
  • Identify Right Team to Develop the CP Based on Risk Analysis
  • Validation of Products Manufactured/Assembled After Re-start of Production
  • Proper Document Control Management as to Ensure Latest in Use and Authorizing Party Must be Clear

5. Periodical Test/Simulation of Contingency Plans Effectiveness

6. Periodical Review of Contingency Plans to Ensure Suitability to Business and Organization

7. Communicate Applicable Contingency Plans with Suppliers

Day 2

Training title: IATF 16949:2016 Awareness Training

1. Annex SL/HLS

2. 7 Management principles and other applicable tools

3. Risk based thinking

4. Structure of ISO 9001/IATF 16949

5. Review of IATF 16949

6. IATF Rules for certification

7. IATF Transition process

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Why Choose Us

Tailored Solutions

Our programs are customized to fit the specific needs of your organization, addressing both short-term and long-term goals.

HRDCorp Certified

All our courses are HRDC claimable, offering affordable training solutions for your company.

Expert Trainers

Our experienced instructors bring industry knowledge and practical expertise to every session.

Measurable Impact

We focus on delivering tangible results, ensuring your team’s skills translate into real business growth.

Why Choose Our Corporate Training?

Invest in your employees and see them thrive with our expert corporate training solutions. Contact us today to learn more or to schedule a session for your team.